This is, unfortunately, a common remark made by staffs when they did not complete their tasks. Examples include "I don't know how to use the new software because you did not teach me", "I don't know how to use the scanner because you did not teach me", "I don't know to how use social media because you did not teach me" and so on.
I will sum this up as an attitude problem or to be more precise, a learning attitude problem. It could be caused by the current education system, which sucks, but that is the topic for other time.
Staffs with positive learning attitude will say "I don't know because I did not learn" and proceed to learn from various sources such as books, internet, friends, family etc. Attitude + aptitude = altitude. These staffs can go further and higher compared to staffs with bad learning attitude.
In the past, classroom training was the only way to learn. Now, with internet and online learning, it is possible to learn almost anything anytime for free. This includes learning from world class universities such as MIT, Harvard, Yale, Princeton etc. Google+, Youtube and other social media are excellent tools to learn new skills.
How to find out whether your staffs have good or bad learning attitude? Use this exercise to explore their attitudes and beliefs about learning. Ask them to tick beside the statements that are true:
_____ I believe that lifelong learning will help me achieve my goals.
_____ I'm willing to make mistakes and learn from them.
_____ I'm aware that learning opportunities are all around me.
_____ I take charge of my own learning. I use every opportunity I have to learn something new.
_____ I'm willing and eager to learn.
_____ I know what skills and knowledge I need or want to learn.
_____ I know where to find out about formal learning opportunities (mentors, friends, family members).
_____ I set new learning goals regularly.
Act fast before it leads to bozo explosion in your company or you may get to hear this: "I don't know anything because you did not teach me anything" ...
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