When someone is speaking to you, do you wait to jump right in or listen attentively?
To reap the benefits of listening, we must develop our ability to concentrate and pay attention. With effective listening, you will improve your productivity and ability to influence, persuade and negotiate.
This is best described by the Chinese word "listen", which combines several words: ears, eyes and undivided attention (one heart or whole heartedly). It pays to listen, active listening.
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