Have to repost this blog post (first posted in July 2012), still relevant.
Most companies are innovative especially in their sales and product development (front end). However, the back end (e.g. accounting) may still operate in the same manner for the last 20 to 30 years. How do you know if your accounting people are up-to-date? Easy.
If they are still using dot matrix printer, something is terribly wrong. Common excuses include: we have to print invoices and payment vouchers in duplicates, accounting documents must be printed with NCR papers etc etc. These excuses further confirm that the accounting procedures used are as obsolete as the printer.
Time to innovate, front end and back end. For Generation Y, here is a picture of the noisy "device".
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